Assessments
Assessments have become essential. Employers who want to put the right people into jobs they are capable of doing assess candidates for proper "job fit."
- Testing is accepted, even expected. Almost all job applicants, 92% according to one survey, readily accept testing as part of the job qualification process. Candidates get their own individualized feedback of the results, a valuable learning tool for anyone.
- You need to know the nature of the people you hire. Every time you hire without practicing due diligence, you accept liability for an employee's actions sometimes even when they are not in the workplace. CAI's Online Testing Service is specifically designed to help you see the real person, with near instant reporting, so that you can rapidly assess "job fit."
- Find employees who are dependable! Absenteeism costs employers over $800 per employee, according to a recent report in USA TODAY. This was a direct cost reported by human resource professionals and DOES NOT include the cost of hiring others, or paying overtime to perform the work of absent employees.
- Protect yourself against discrimination charges. In the absence of objective data, how can you demonstrate a hiring or promotion decision was made objectively, without discrimination?
- You need assessments for employee developmental needs. The information can also be critical in determining the strengths, as well as areas that need improvement, for existing employees. If you're promoting from within or attempting to build strong leadership in your organization, you must know the strengths and improvement needs of all individuals in their job roles. Only then can you make good choices, and implement good coaching and skills development.
Many of the Online Assessments can be completed in thirty minutes or less, with only a few taking an hour or more. For those without Internet access, tests are available through paper and pencil administration.
There are over two dozen different types of online surveys and training programs, each designed to help you make decisions for specific types of jobs and better prepare employees for success. All of the online surveys and training programs are powerful and dynamic management tools that employ 21st century online technology.
Product Listing and Sample Reports
The Profile XT [Sample PDF Report] - A multi-purpose assessment that can be used as a selection, promotion, managing, coaching, and succession planning tool for any position in your organization. It measures Thinking Style, Behavioral Traits, and Occupational interests benchmarked to the requirements of a specific position.
Step One Survey [Sample PDF Report] - A pre-employment screening tool for production, maintenance, and service employees to assess the attitudes of candidates regarding integrity, reliability, drug use, and work ethic. This is the solution for employers who hire too many people who are dishonest, use drugs, are late or "no-shows," and whose work effort is substandard. You receive targeted interview questions and general employment data such as previous wages, time in present/previous position, when available for work, etc.
Step One Survey II [Sample PDF Report] - A pre-employment screening tool for professional, technical, and administrative employees to assess the attitudes of candidates regarding work ethic, reliability, integrity, and drug use, plus any history of risky workplace behavior, misuse of resources, email and Internet abuse, trust with the organization's proprietary information and confidential data. You receive targeted interview questions, indications of evasive answers, and general employment data such as previous salary, time in present/previous position, when available for work, etc.
Checkpoint 360 Compentency Feedback System [Sample PDF Report] - A powerful professional development tool for formal leaders that positively impacts an individual's growth, career, and organization success. The Checkpoint 360 measures competencies in eighteen skill areas for executives, managers, supervisors, and others in formal leadership positions and facilitates peak performance that generates improved productivity and builds working relationships.
Checkpoint Skill Builder [Sample PDF Report] - Adds online power to your management development program. Self-paced, self-improvement programs are designed to help managers improve their performance. A companion to the CheckPoint 360°, these on-line courses offer executives, managers, and supervisors the opportunity to develop the competencies that are most important to their professional growth and success.
Customer Service Perspective [Sample PDF Report] - This tool allows leadership to define the company's overall customer service standards and determine where employees need re-alignment for improved internal or external customer support. Also, determine where employees or candidates score relative to organization, location, or department norms on eight behavioral characteristics and two proficiencies that are key to delivering excellent customer service.
Customer Service Survey [Sample PDF Report] - Identifies people who have the right behavioral traits to give outstanding service in a customer service department. "Customers go where they are wanted and stay where they are appreciated." Use the survey to hire or promote people who will enhance your organization's reputation and create customer satisfaction and goodwill.
Call Center Survey [Sample PDF Report] - Measures suitability for call center duty - inbound or outbound. While almost everyone can use a telephone, not everyone can successfully work in a call center. Use it to help you find employees who "fit" your call center culture, cut turnover, and eliminate problems.
Sales Indicator [Sample PDF Report] - Enhance your selection, management, and training of salespeople. Use this assessment to measure five key qualities of successful salespeople and predict performance in seven critical sales behaviors.
Team Analysis [Sample PDF Report] - Gather information about team members in twelve essential areas, analyze the team's current level of success, and discover ways to immediately increase team effectiveness.
Career Coach [Sample PDF Report] - An assessment that can answer the question, "What is the right job for me?" It measures thinking style, occupational interests, and behavioral traits, and matches these attributes with jobs and careers that utilize the individual's potential to the fullest. The result is greater job satisfaction and career success.
To learn more about CVI's On-line Testing and Assessment Service please contact CVI at 800.924.7920.